Sample report. This is a real scan of a Shopify store named in a federal ADA complaint in September 2026, with the store's name withheld. Every store that requests a scan receives a report in this format for its own templates. Back to levelguided.com
Level Guided · Accessibility scan
a handcrafted soap store (name withheld)
Scanned 2026-10-26 · Shopify · 1 templates · desktop and mobile · axe-core 4.10, WCAG 2.2 Level A/AA rules
What a plaintiff's complaint would cite
The five allegations in nearly every ADA website complaint are missing alt text, unlabeled links and buttons, unlabeled form fields, keyboard-inoperable menus, and no skip link. This store currently fails 1 of those categories: link-name.
Findings
| 1 | Pinch-to-zoom disabled on mobile The theme sets user-scalable=no, so low-vision shoppers can't enlarge the page on a phone. One-line fix, cited as critical. meta-viewport · 1.4.4 Resize Text · home <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no"> | critical |
| 10 | Text below the minimum contrast ratio Grey-on-white text, placeholder text, and sale badges that low-vision shoppers can't read. WCAG requires 4.5:1 for body text. color-contrast · 1.4.3 Contrast (Minimum) · home <li class="max-md:whitespace-nowrap cursor-pointer underline-transition">Shop</li> | serious |
| 1 | Links with no accessible name The logo, social icons or 'read more' links read as just 'link'. Shoppers using a screen reader can't tell where they lead. link-name · 2.4.4 Link Purpose · home <a href="/" class="header__heading-link link link--text focus-inset"> | serious |
| 1 | Carousel or scroll region unreachable by keyboard Keyboard users can't get into the product slider or scrolling tabs, so they can't reach what's inside. scrollable-region-focusable · 2.1.1 Keyboard · home <div class="product-tabs-wrapper max-md:overflow-x-scroll"> | serious |
Keyboard checks (homepage)
- Skip link present: no
- Visible focus on controls tested: 35%
- Primary navigation reachable by keyboard: yes
- Add-to-cart reachable by keyboard: not within first 40 tab stops
Templates scanned
- home https://a handcrafted soap store (name withheld)/
This is an automated scan plus keyboard heuristics. It finds the failures that drive complaints; it does not find everything, and a clean automated scan is not a guarantee against claims. No vendor can certify a website as ADA compliant. Level Guided is an engineering service, not a law firm, and this report is not legal advice. Questions: [email protected]